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Social Reply Assistant · Social Media

Answer every Mastodon mention in your voice, with you in control

AI drafts a reply to each mention from your Notion FAQ. Complaints, refunds, legal and angry posts always go to a person first, with a note on why.

Available now $89 one-time · never renewsIncluded in Enterprise
Get this agent See how it works

Free account to start. Buying and running live need a paid plan.

  • Starts from an event in a connected app
  • 1 AI step
  • A person approves before it acts
  • About 15 min to set up

Sound familiar?

The job, before and after this agent.

What it feels like today

  • “The same questions arrive as mentions every week and we answer them from scratch.”
  • “One rushed public reply to an angry customer can make things worse.”
  • “Our replies sound different depending on who happens to answer.”

What you get with the agent

  • A short reply draft for each new Mastodon mention or reply, answering only with facts from your Notion page.
  • Sensitive posts (complaints, refunds, legal, angry, anything personal) go to a high-priority review with a note on why.
  • Routine replies wait for your approval too, or post on their own if you switch that on.
  • Code checks each reply before it's posted under their post, with the same visibility as theirs.

Before

A customer asks whether plants ship in winter. Two days later someone answers from memory, and gets the shipping rule wrong.

After

Minutes later a reply draft based on the FAQ page is in Reviews. It's approved with one click and posted as a reply, and an angry delivery post went to a high-priority review instead.

How it works

The whole workflow, step by step.

For each new mention of your Mastodon account, including replies to your posts, the agent reads your Notion voice and FAQ page and AI drafts a short public reply that answers only with facts from that page. Sensitive posts (complaints, refund requests, legal-sounding or angry posts, anything about someone's order, account, health or money) are flagged and wait in a high-priority review with a note on why; the draft acknowledges and moves the conversation to your private support contact, and never promises refunds or outcomes in public. Routine replies wait for approval too, unless you switch auto-posting on; spam is left alone. Code checks the reply before it's posted under their post, with the same visibility as theirs. Mastodon only; it can't look up orders.

  1. TriggerNew Mastodon mention or reply
  2. App callRead your voice and FAQ page
  3. AI stepDraft the reply
  4. LogicWho decides?
    • No reply:No reply
    • Sensitive:Sensitive: approve the reply
    • Auto-post:Check before replying
    • Review:Approve the reply
  5. OutputNo reply
  6. Human approvalSensitive: approve the reply
    • Approved:Check before replying
  7. Human approvalApprove the reply
    • Approved:Check before replying
  8. LogicCheck before replying
  9. LogicPassed the checks?
    • Reply:Post the reply
    • Held:Held: nothing posted
  10. OutputHeld: nothing posted
  11. App callPost the reply
  12. OutputReplied

This is the workflow that opens in your workspace when you set the agent up. Every step can be edited.

  1. Step 1New Mastodon mention or replyStarts a run for each new mention of your Mastodon account, including replies to your posts (checked every few minutes).
  2. Step 2Read your voice and FAQ pageReads your Notion page with your brand voice, FAQ answers and links you may share.
  3. Step 3Draft the replyAI sorts the post, flags anything sensitive (complaint, refund, legal, angry, private details) and drafts a short public reply in your voice from your FAQ page only.
  4. Step 4Who decides?Spam and no-reply posts are left alone. Sensitive posts go to a high-priority review. Routine replies are reviewed too, unless you switched auto-posting on.
  5. Step 5No replySpam or nothing to answer: the run history keeps the classification.
  6. Step 6Sensitive: approve the replyComplaints, refunds, legal, angry and personal posts wait here with high priority. Edit the reply (or reject and answer yourself), then approve to post it.
  7. Step 7Approve the replyRoutine replies wait here: edit, approve to post, or reject.
  8. Step 8Check before replyingIn code: the reply is there, has no leftover placeholders and fits 500 characters.
  9. Step 9Passed the checks?Passed: the reply is posted. Otherwise nothing is posted.
  10. Step 10Held: nothing postedThe reply was blank, too long or still had a placeholder; answer by hand if needed.
  11. Step 11Post the replyReplies under their post, with the same visibility as their post (a private mention stays private).
  12. Step 12RepliedThe run history keeps the post, the draft and the reply link.

Example run

What goes in, and what comes out.

Example with fictional data

Comes in

Mastodon mention: do you ship plants in winter? Worried my monstera will freeze on the way.

The agent produces

Category question, not sensitive. Draft reply: yes, from November to March orders ship with insulation and a heat pack, with the shipping page link from the FAQ. Waiting in Reviews, then posted as a reply.

What you need

Everything it takes to run it.

About 15 minutes from purchase to live. A checklist above the canvas takes you through each step.

Plan

Included in Enterprise; on other paid plans it's $89 once. Agents run live on paid plans, from Basic ($39/mo).

Your AI key

Connect any of 15 AI providers on your own key. Your provider bills usage directly, at cost; we add no markup.

Apps

Checklist

  • A paid plan (agents run live on paid plans).
  • An AI provider key (Settings → AI Providers).
  • Mastodon and Notion, connected in Settings → Integrations.
  • A Notion page with your voice, FAQ answers and support contact, shared with Fluxo Flow.

Setup, about 15 minutes

  1. Connect your AI provider. The AI steps run on your own key (OpenAI, Anthropic, Google and more). Add one in Settings → AI Providers.
  2. Connect Mastodon. Connect Mastodon with your server and an access token with read and write scopes (Settings → Integrations → Mastodon).
  3. Connect Notion. Connect the Notion workspace with your voice and FAQ page (Settings → Integrations → Notion).
  4. Pick your Mastodon account. Open the trigger and pick the Mastodon account to watch.
  5. Pick your voice and FAQ page. Open “Read your voice and FAQ page” and pick the account and page.
  6. Describe your reply rules. Open “Draft the reply” and replace the placeholder with your rules.
  7. Pick the account that replies. Open “Post the reply” and pick the same Mastodon account.
  8. Test it with Dry Run. Press Dry Run: the agent runs on sample data with no messages sent and nothing written to your apps.
  9. Switch the trigger on. Open the trigger and click “Activate app trigger”: new mentions are checked every few minutes.

Is it a fit?

Who it's for, and what it won't do.

Built for

  • Small businesses that get questions on Mastodon
  • Support teams who keep an FAQ in Notion
  • Shops and services that want careful handling of complaints

What it doesn't do

  • Mastodon only: Bluesky mentions aren't answered by this agent.
  • It answers only from your FAQ page; it can't look up orders or accounts.
  • It doesn't like, boost, block or delete anything.
  • Not instant: mentions are checked every few minutes. Text only.

We list the limits up front so you can decide before you buy.

Price

$89 one-time

Per workspace. It never renews.

Available now
  • Included at no extra cost on Enterprise.
  • Buying and running it live need a paid plan, from Basic ($39/mo).
  • Dry Run costs nothing: simulated AI and app calls, nothing sent.
  • AI usage is billed by your own provider, at cost. No AI credits to buy from us.
Get this agent See how it works

One-time agent purchases aren't covered by the 30-day money-back guarantee. Refund policy

FAQ

Questions about Social Reply Assistant.

What if the AI says something wrong in public?

It answers only from your FAQ page and never promises refunds or outcomes. By default every reply waits for your approval, and sensitive ones always do.

Does it work on Bluesky?

Not this agent: it answers Mastodon mentions, including replies to your posts. For Bluesky, the Mention & Reply Alerts agent flags mentions to your team.

How long does setup take?

About 15 minutes: connect Mastodon and Notion, write or pick your voice and FAQ page, describe your reply rules and run a Dry Run.

Does it post without me?

Not by default: every reply waits for approval. You can let routine replies (questions your FAQ answers, thanks) post on their own by writing AUTO-POST ROUTINE REPLIES: yes in your rules; sensitive ones always wait.

What counts as sensitive?

Complaints, refund requests, legal-sounding posts, angry posts, anything about someone's order, account, health or money, threats and press. These go to a high-priority review with a note on why.

Why only Mastodon?

Mastodon tells us about mentions and replies to your posts in one trigger. Bluesky mentions can be alerted with the Mention & Reply Alerts agent.

Is this a subscription?

No. Social Reply Assistant is a one-time purchase of $89 per workspace and never renews. The Enterprise plan includes it at no extra cost. Running it live needs a paid plan (from Basic ($39/mo)), and your AI provider bills you directly for usage.

Can I test it before it touches real data?

Yes. Once it's set up in your workspace, Dry Run plays every step on sample data with simulated AI and app calls: nothing is sent and nothing in your apps changes. Switch the trigger on only when you're happy.

Put Social Reply Assistant to work.

Free account, no credit card. Your Agents page opens with Social Reply Assistant ready to buy and set up, then Dry Run it before it goes live.

Get this agent See how it works