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Mention & Reply Alerts · Social Media

Never miss a question or complaint on Bluesky or Mastodon

Every 15 minutes AI sorts your new mentions and replies. Questions, complaints and partnership asks go to Slack right away; the rest arrive in a daily digest.

Available now $79 one-time · never renewsIncluded in Enterprise
Get this agent See how it works

Free account to start. Buying and running live need a paid plan.

  • Runs on a schedule
  • 2 AI steps
  • About 15 min to set up

Sound familiar?

The job, before and after this agent.

What it feels like today

  • “Customer questions sit in our notifications for days because nobody checks them.”
  • “Real complaints get buried under likes, follows and spam.”
  • “A partnership inquiry came in as a reply and we only saw it a month later.”

What you get with the agent

  • New Bluesky mentions, replies and quotes and Mastodon mentions are read every 15 minutes, each handled once.
  • AI sorts each into question, complaint, partnership, praise, spam or other, with a summary and a suggested next step.
  • Questions, complaints and partnership inquiries are posted to your Slack channel at once.
  • Every mention is logged to a Google Sheet, and yesterday's are grouped and counted in code in a daily Slack digest.

Before

The owner opens Bluesky on Friday and finds three unanswered questions about weekend hours and an annoyed customer from Tuesday.

After

Each question showed up in #social within a quarter of an hour, with a suggested reply. Praise and spam waited for the morning digest.

How it works

The whole workflow, step by step.

Every 15 minutes the agent reads your Bluesky notifications (mentions, replies and quotes) and your Mastodon mentions (which include replies to you), skips anything it already handled (remembered for 7 days) and anything older than yesterday. AI sorts each new one into question, complaint, partnership, praise, spam or other, with a one-line summary and a suggested next step. Questions, complaints and partnership inquiries are posted to your Slack channel at once, and every mention is logged to a Google Sheet. Once a day, yesterday's log is grouped and counted in code and posted to Slack as a digest. It doesn't reply, like or delete anything, and it checks every 15 minutes rather than instantly. Works with Bluesky, Mastodon or both.

  1. TriggerEvery 15 minutes
  2. App callRead Bluesky notifications
  3. LogicOnly today's and yesterday's
  4. LogicEach Bluesky notification
  5. LogicHas text?
  6. LogicMention, reply or quote?
    • Mention / reply / quote:Already handled?
    • Other:Not a mention
  7. OutputNot a mention
  8. LogicAlready handled?
  9. LogicNew?
    • Already handled:Already handled
    • New:Sort the Bluesky post
  10. OutputAlready handled
  11. AI stepSort the Bluesky post
  12. LogicImportant?
    • Important:Alert the team in Slack
    • Low:Log it
  13. App callAlert the team in Slack
  14. App callLog it
  15. LogicRemember it
  16. App callRead Mastodon mentions
  17. LogicOnly today's and yesterday's
  18. LogicEach Mastodon mention
  19. LogicAlready handled?
  20. LogicNew?
    • Already handled:Already handled
    • New:Sort the Mastodon post
  21. OutputAlready handled
  22. AI stepSort the Mastodon post
  23. LogicImportant?
    • Important:Alert the team in Slack
    • Low:Log it
  24. App callAlert the team in Slack
  25. App callLog it
  26. LogicRemember it
  27. LogicWhen was the last digest?
  28. LogicDigest due today?
  29. LogicSend the digest?
    • Once a day:Read the mentions log
    • Already sent:No digest this run
  30. OutputNo digest this run
  31. App callRead the mentions log
  32. LogicKeep yesterday's rows
  33. LogicEach of yesterday's rows
  34. OutputCounted
  35. LogicCount yesterday's mentions
  36. App callPost the daily digest
  37. LogicRemember today's digest
  38. OutputDigest sent

This is the workflow that opens in your workspace when you set the agent up. Every step can be edited.

  1. Step 1Every 15 minutesChecks your Bluesky and Mastodon notifications every 15 minutes. Set your time zone on the trigger: the daily digest goes out with the first run after midnight in that zone.
  2. Step 2Read Bluesky notificationsReads the 50 newest Bluesky notifications (mentions, replies, quotes; likes and follows are skipped later). Skipped when Bluesky isn't connected.
  3. Step 3Only today's and yesterday'sIn code: keeps notifications from today and yesterday (your time zone), so the first run doesn't alert on old ones.
  4. Step 4Each Bluesky notificationOne notification at a time (up to 50 per run).
  5. Step 5Has text?In code: mentions, replies and quotes have post text; likes, reposts and follows don't, so they're skipped.
  6. Step 6Mention, reply or quote?Only posts with text (mentions, replies, quotes) are sorted; likes, reposts and follows are skipped.
  7. Step 7Not a mentionLikes, reposts and follows aren't sorted.
  8. Step 8Already handled?Remembers which Bluesky posts were already sorted (kept 7 days), so each one is alerted and logged once.
  9. Step 9New?Already handled: skipped.
  10. Step 10Already handledSorted in an earlier run.
  11. Step 11Sort the Bluesky postAI sorts it (question, complaint, partnership, praise, spam, other), sets the priority and suggests a next step.
  12. Step 12Important?High priority: alert the team now. Low: logged for tomorrow's digest.
  13. Step 13Alert the team in SlackPosts the mention, its category, who sent it and the suggested next step.
  14. Step 14Log itAdds a row to your mentions log (Date | Time | Network | From | Category | Priority | Text | Link | Suggestion).
  15. Step 15Remember itMarks this post as handled for 7 days.
  16. Step 16Read Mastodon mentionsReads the 40 newest Mastodon mentions (Mastodon counts replies to you as mentions). Skipped when Mastodon isn't connected.
  17. Step 17Only today's and yesterday'sIn code: keeps mentions from today and yesterday (your time zone).
  18. Step 18Each Mastodon mentionOne mention at a time (up to 40 per run).
  19. Step 19Already handled?Remembers which Mastodon mentions were already sorted (kept 7 days).
  20. Step 20New?Already handled: skipped.
  21. Step 21Already handledSorted in an earlier run.
  22. Step 22Sort the Mastodon postAI sorts it (question, complaint, partnership, praise, spam, other), sets the priority and suggests a next step.
  23. Step 23Important?High priority: alert the team now. Low: logged for tomorrow's digest.
  24. Step 24Alert the team in SlackPosts the mention, its category, who sent it, the suggested next step and the link.
  25. Step 25Log itAdds a row to your mentions log (Date | Time | Network | From | Category | Priority | Text | Link | Suggestion).
  26. Step 26Remember itMarks this mention as handled for 7 days.
  27. Step 27When was the last digest?Reads the date of the last daily digest.
  28. Step 28Digest due today?In code: the digest goes out once a day, with the first run after midnight in your time zone.
  29. Step 29Send the digest?Once a day; otherwise this run ends here.
  30. Step 30No digest this runToday's digest already went out.
  31. Step 31Read the mentions logReads your mentions log.
  32. Step 32Keep yesterday's rowsIn code: keeps the rows logged yesterday.
  33. Step 33Each of yesterday's rowsGoes through yesterday's rows so they can be counted (up to 200).
  34. Step 34CountedNothing is changed in the log.
  35. Step 35Count yesterday's mentionsIn code, not AI: yesterday's mentions grouped by category, with the important ones (already alerted) first.
  36. Step 36Post the daily digestPosts yesterday's mentions, grouped and counted in code, to your Slack channel.
  37. Step 37Remember today's digestStores today's date so the digest goes out once a day.
  38. Step 38Digest sentThe run history keeps the digest.

Example run

What goes in, and what comes out.

Example with fictional data

Comes in

A Bluesky mention: is the Alberta Street shop open on Sunday? Plus two likes and a spam reply.

The agent produces

Slack alert: question on Bluesky from the customer, next step reply with the Sunday hours. The likes are skipped, the spam reply is logged, and both appear in tomorrow's digest counts.

What you need

Everything it takes to run it.

About 15 minutes from purchase to live. A checklist above the canvas takes you through each step.

Plan

Included in Enterprise; on other paid plans it's $79 once. Agents run live on paid plans, from Basic ($39/mo).

Your AI key

Connect any of 15 AI providers on your own key. Your provider bills usage directly, at cost; we add no markup.

Apps

Checklist

  • A paid plan (agents run live on paid plans).
  • An AI provider key (Settings → AI Providers).
  • Slack and Google Sheets, connected in Settings → Integrations.
  • Bluesky, Mastodon or both, connected in Settings → Integrations (the steps for a network you don't connect are skipped).
  • A mentions-log tab with the columns Date | Time | Network | From | Category | Priority | Text | Link | Suggestion.

Setup, about 15 minutes

  1. Connect your AI provider. The AI steps run on your own key (OpenAI, Anthropic, Google and more). Add one in Settings → AI Providers.
  2. Connect Bluesky, Mastodon or both. Connect the networks you use: Bluesky with your handle and an app password, Mastodon with your server and an access token with the read scope (Settings → Integrations). One is enough; the steps for a network you don't connect are skipped.
  3. Connect Slack. Connect the Slack workspace your team uses (Settings → Integrations → Slack).
  4. Connect Google Sheets. Connect the Google account that can open your mentions log (Settings → Integrations → Google Sheets).
  5. Pick your Bluesky and/or Mastodon accounts. Open “Read Bluesky notifications” and “Read Mastodon mentions” and pick your accounts. Leave a network empty if you don't use it: its steps are skipped.
  6. Pick the Slack channels. Open the two “Alert the team in Slack” steps and “Post the daily digest”, pick the workspace and channels.
  7. Pick the mentions log. Open the two “Log it” steps and “Read the mentions log” and pick the same spreadsheet and tab (columns Date | Time | Network | From | Category | Priority | Text | Link | Suggestion).
  8. Test it with Dry Run. Press Dry Run: the agent runs on sample data with no messages sent and nothing written to your apps.
  9. Switch the trigger on. Open the trigger, set your time zone (the daily digest follows it) and switch the schedule on. It runs every 15 minutes.

Is it a fit?

Who it's for, and what it won't do.

Built for

  • Small businesses that get customer questions on social media
  • Support teams who live in Slack
  • Brands active on both Bluesky and Mastodon

What it doesn't do

  • It doesn't reply, like or delete anything: your team acts on the alerts.
  • It isn't instant: notifications are checked every 15 minutes.
  • Bluesky and Mastodon only; it reads text, not images.
  • It reads the newest 50 Bluesky notifications and 40 Mastodon mentions per run.

We list the limits up front so you can decide before you buy.

Price

$79 one-time

Per workspace. It never renews.

Available now
  • Included at no extra cost on Enterprise.
  • Buying and running it live need a paid plan, from Basic ($39/mo).
  • Dry Run costs nothing: simulated AI and app calls, nothing sent.
  • AI usage is billed by your own provider, at cost. No AI credits to buy from us.
Get this agent See how it works

One-time agent purchases aren't covered by the 30-day money-back guarantee. Refund policy

FAQ

Questions about Mention & Reply Alerts.

Does it reply for me?

No. It alerts your team and suggests a next step; people reply. The Social Reply Assistant drafts replies if you want that.

Will I get flooded with old mentions when I switch it on?

No. It only looks at notifications from today and yesterday and remembers each one it handled for 7 days.

Which apps do I need?

Bluesky, Mastodon or both, plus Slack, Google Sheets and your own AI provider key. Running it live needs a paid plan.

How fast are the alerts?

Notifications are checked every 15 minutes, so an alert arrives within about a quarter of an hour of the post.

Which notifications count?

On Bluesky: mentions, replies to your posts and quotes (likes, reposts and follows are skipped). On Mastodon: mentions, which include replies to you.

Will it alert on old mentions when I switch it on?

No: it only looks at notifications from today and yesterday, and remembers each one it handled for 7 days.

Does it reply?

No. It alerts and suggests a next step; your team replies. For reply drafts, see the Social Reply Assistant.

Is this a subscription?

No. Mention & Reply Alerts is a one-time purchase of $79 per workspace and never renews. The Enterprise plan includes it at no extra cost. Running it live needs a paid plan (from Basic ($39/mo)), and your AI provider bills you directly for usage.

Can I test it before it touches real data?

Yes. Once it's set up in your workspace, Dry Run plays every step on sample data with simulated AI and app calls: nothing is sent and nothing in your apps changes. Switch the trigger on only when you're happy.

Put Mention & Reply Alerts to work.

Free account, no credit card. Your Agents page opens with Mention & Reply Alerts ready to buy and set up, then Dry Run it before it goes live.

Get this agent See how it works