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Vehicle Ready Pickup Text · Automotive

Cars picked up faster, without calling every customer

Mark a job ready in your sheet and the customer gets a short pickup message with the total, pay link and hours: a text if they opted in, an email if not.

Coming soon — waiting for Twilio approval $59 one-time · never renewsIncluded in Enterprise
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Can't be bought yet: waiting for Twilio approval. It opens for purchase on its own once approved.

  • Starts from an event in a connected app
  • 1 AI step
  • A person approves before it acts
  • About 15 min to set up

Sound familiar?

The job, before and after this agent.

What it feels like today

  • “The lot is full of finished cars waiting on a callback.”
  • “Advisors spend the afternoon on the phone saying your car is ready.”
  • “Customers show up without paying and the counter line backs up.”

What you get with the agent

  • A short pickup message: ready, total, hours and pay link.
  • Texts only to customers marked opted in, always ending Reply STOP to opt out.
  • Email for everyone else; rows with neither marked call the customer.
  • Each row logged with how and when the customer was told.
  • Optional approval switch; rows missing a total or vehicle always wait for a person.

Before

Five cars done by 3pm. Two voicemails, one wrong number, and a customer who walks in at 6:05 asking what they owe.

After

Each car marked ready gets a text or email within minutes with the total and pay link, so customers can pay before they arrive.

How it works

The whole workflow, step by step.

When a job is marked ready in your sheet (customer, mobile, SMS opt-in, total, pay link, pickup hours), AI writes a short pickup message. Customers marked as opted in get it by SMS from your Twilio number, always ending with “Reply STOP to opt out”; everyone else gets it by email, and rows with neither are marked “call the customer”. Each row is logged with how the customer was told. An approval switch is available (off by default). It's one-way: replies land in Twilio (pair it with SMS Inbox Assistant). A2P 10DLC registration and consent records are the shop's job, and it texts only rows marked opted in.

  1. TriggerJob marked ready
  2. AI stepWrite the pickup message
  3. LogicApprove first?
    • Review first:Check the message
    • Send without review:Text, email or neither?
  4. Human approvalCheck the message
    • Approved:Text, email or neither?
    • Rejected:Not sent
  5. OutputNot sent
  6. LogicText, email or neither?
    • Text (opted in):Text the customer (Twilio)
    • Email:Email the customer instead
    • No contact:Log it in the sheet
  7. App callText the customer (Twilio)
  8. OutputEmail the customer instead
  9. App callLog it in the sheet
  10. OutputLogged

This is the workflow that opens in your workspace when you set the agent up. Every step can be edited.

  1. Step 1Job marked readyStarts a run for each row added to your “ready for pickup” sheet (customer, mobile, SMS opt-in, total, pay link, pickup hours), checked on your plan's schedule interval.
  2. Step 2Write the pickup messageAI checks the SMS opt-in, formats the mobile number and writes a short text (ready, total, hours, pay link, “Reply STOP to opt out”) — or an email when the customer hasn't opted in to texts.
  3. Step 3Approve first?Switched off by default: messages go out straight away. Switch it on in your shop details to approve every message; rows missing a total or vehicle always wait.
  4. Step 4Check the messageA person checks the message, the opt-in and the number, edits if needed and approves.
  5. Step 5Not sentRejected: nothing was sent and the row wasn't marked.
  6. Step 6Text, email or neither?Texts go only to customers marked opted in; the rest get an email, or the row is marked “call the customer”.
  7. Step 7Text the customer (Twilio)Sends the pickup text from your Twilio number, ending with “Reply STOP to opt out.”
  8. Step 8Email the customer insteadCustomers who haven't opted in to texts get the same message by email, with replies going to your service desk.
  9. Step 9Log it in the sheetWrites how the customer was told (text, email or “call the customer”) and the time into the row.
  10. Step 10LoggedThe row shows how the customer was told.

Example run

What goes in, and what comes out.

Example with fictional data

Comes in

Fictional row: 2015 Subaru Outback, total $412.37, pay link, pickup today until 6:00 pm, SMS opt-in Yes.

The agent produces

Hi Alicia, your Outback is ready. Total $412.37, pay here: [link]. Pickup today until 6:00 pm. Reply STOP to opt out. The row is logged as texted, with the time.

What you need

Everything it takes to run it.

About 15 minutes from purchase to live. A checklist above the canvas takes you through each step.

Plan

Included in Enterprise; on other paid plans it's $59 once. Agents run live on paid plans, from Basic ($39/mo).

Your AI key

Connect any of 14 AI providers on your own key. Your provider bills usage directly, at cost; we add no markup.

Apps

Checklist

  • A paid plan (agents run live on paid plans).
  • An AI provider key (Settings → AI Providers).
  • Google Sheets and Twilio, connected in Settings → Integrations.
  • A Twilio number with A2P 10DLC registration for US texting — registration and consent records are your job.
  • A ready-for-pickup sheet with an SMS opt-in column.

Setup, about 15 minutes

  1. Connect your AI provider. The AI steps run on your own key (OpenAI, Anthropic, Google and more). Add one in Settings → AI Providers.
  2. Connect Google Sheets. Connect the Google account that can open and edit your ready-for-pickup sheet (Settings → Integrations → Google Sheets).
  3. Connect Twilio. Connect your Twilio account (Account SID + Auth Token or API key) in Settings → Integrations → Twilio. US texting needs an A2P 10DLC registration in Twilio.
  4. Pick your ready-for-pickup sheet. Open the trigger, pick your Google account, paste the spreadsheet link and the tab.
  5. Describe your shop. Open “Write the pickup message” and replace the placeholder with your shop name, country code, what to bring and the review switch.
  6. Pick your Twilio number and inbox. Open “Text the customer (Twilio)” and pick your connection and number, then “Email the customer instead” and enter your service desk inbox.
  7. Pick where it's logged. Open “Log it in the sheet”, pick the same account, spreadsheet and tab as the trigger, and enter the log column letter.
  8. Test it with Dry Run. Press Dry Run: the agent runs on sample data with no messages sent and nothing written to your apps.
  9. Switch the trigger on. Open the trigger and click “Activate app trigger”. New rows are picked up on your plan's schedule interval.

Is it a fit?

Who it's for, and what it won't do.

Built for

  • Auto repair and tire shops
  • Service advisors closing out ROs
  • Body shops and detailers

What it doesn't do

  • It texts only rows marked opted in and never infers consent from a phone number.
  • It's one-way: replies land in your Twilio number (pair it with the SMS Inbox Assistant to answer them).
  • It doesn't take payments or create the pay link — it sends the link from your row.

We list the limits up front so you can decide before you buy.

Price

$59 one-time

Per workspace. It never renews.

Coming soon — waiting for Twilio approval
  • Included at no extra cost on Enterprise.
  • Buying and running it live need a paid plan, from Basic ($39/mo).
  • Dry Run costs nothing: simulated AI and app calls, nothing sent.
  • AI usage is billed by your own provider, at cost. No AI credits to buy from us.
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One-time agent purchases aren't covered by the 30-day money-back guarantee. Refund policy

FAQ

Questions about Vehicle Ready Pickup Text.

Which apps does it need?

Google Sheets and Twilio, with a Twilio number registered for A2P 10DLC for US texting. The agent's page shows whether each app is ready to connect.

Will it text people who didn't opt in?

No. It texts only rows whose opt-in column says yes and never infers consent from a phone number. Keeping consent records is your job.

Can customers text back?

It's one-way. Replies land in your Twilio number; pair it with the SMS Inbox Assistant to answer them. It doesn't take payments or create pay links.

Setup and cost?

About 15 minutes once Twilio is connected. A one-time unlock that never renews; live runs need a paid plan and your own AI key.

Who gets a text?

Only rows whose SMS opt-in column explicitly says yes. Everyone else gets an email, and the message always ends with “Reply STOP to opt out.” Keeping consent records is your job.

Do I need A2P 10DLC registration?

Yes, for texting US customers from a 10-digit number. Registration is done in your Twilio account.

Is this a subscription?

No. Vehicle Ready Pickup Text is a one-time purchase of $59 per workspace and never renews. The Enterprise plan includes it at no extra cost. Running it live needs a paid plan (from Basic ($39/mo)), and your AI provider bills you directly for usage.

Can I test it before it touches real data?

Yes. Once it's set up in your workspace, Dry Run plays every step on sample data with simulated AI and app calls: nothing is sent and nothing in your apps changes. Switch the trigger on only when you're happy.

Vehicle Ready Pickup Text is almost ready.

Can't be bought yet: waiting for Twilio approval. It opens for purchase on its own once approved. Create a free account now and you'll find it on your Agents page.

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